Bob’s Best Installation Commitment

Before Your Installation Date:

You will receive a reminder phone call or email to confirm appointment:

• Review any pre-installment requirements have been accomplished.
• Review the equipment that will be installed.

Upon Arrival At Your Home:

• The lead Installer will read over your contract with you.
• The lead Installer will walk your home with you to show the steps they will take to remove your old equipment, and install the new equipment.
• Any potential installation concern will be discussed with you.
• The installation team will wear gloves and protective footwear to protect your walls and floors.
• The installation team will lay down canvas coverings on your floors to further help protect your home.

After Installation:

• The installer will cycle your thermostat 3 times to ensure your new system is working correctly.
• The lead installer will verify with you that the completed installation has met your expectations.
• The lead installer will walk you through your new system operational features and functions, including the maintenance required and thermostat settings.
• You will receive a follow up phone call to ensure your equipment is fully operational and to answer any questions or concerns you may have.

Before Departure From Your Home:

• The installation crew will dispose of all packaging and materials created during your installation.
• Please assist our crews in inspecting your new system for any minor details that need attention.
• Expect your floors and walls to be clean of smudge marks.
• Final payment arrangement is received by installation team member.
• Review final permit process & follow-up duct testing if applicable.

THANK YOU FOR CHOOSING BOB’S HEATING & AIR CONDITIONING AS YOUR HVAC CONTRACTOR!